Refund policy

Last updated: 26 October 2026. Stock Intelix is operated by Integelynt Technologies LLC (30 N Gould St, STE R, Sheridan, WY 82801, USA). This policy forms part of the Terms of Service.

1. 14-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 14 days of your order date. This applies to new subscriptions and to each renewal payment, for any reason.

The guarantee applies to the most recent billing period. Each payment is treated separately: if you request a refund in month 4, for example, the refund covers the latest monthly charge, not the earlier months you have already used. Refunding one payment does not affect any other payment you have made.

2. How to request a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles refunds. To request a refund, visit paddle.net and look up your order using the email address you paid with, or contact our support team at support@stockintelix.com and we will arrange it with Paddle.

Approved refunds are returned to the original payment method. Timing depends on your bank or card issuer, typically 5–10 business days.

3. Cancelling your subscription

You can cancel at any time from Workspace → Manage subscription. Cancellation takes effect at the end of the current billing period; you keep paid features until then and your account continues on the Free plan afterwards, with your data retained. Cancelling does not by itself issue a refund — request one as described above if you are within the 14-day window.

4. Further information

Payment, tax and refund handling is also governed by Paddle's Buyer Terms and Paddle's Refund Policy. Questions? Email support@stockintelix.com.